Privacy
policy

Privacy policy

Protecting your personal data is a matter of utmost importance to us. We process your data exclusively on the basis of the applicable data protection regulations, in particular the General Data Protection Regulation (GDPR) and the Telecommunications Act (TKG 2021). This Privacy Policy provides information on the nature, scope, and purpose of the processing of personal data in connection with our website www.klh.at and our presence on social media platforms.


Getting in contact with us

If you contact us via the contact form on the website or by e-mail, the data you provide (e.g., name, e-mail address, message) will be stored for a period of six months for the purpose of processing your inquiry and any follow-up questions. Your data will not be disclosed to third parties without your explicit consent.

Legal Bases:
Art. 6(1)(a) GDPR (Consent)
Art. 6(1)(b) GDPR (Contract or pre-contractual measures)


Cookies and Consent Management

Our website uses cookies. Essential cookies are necessary for the operation of the website; all other cookies (e.g., for statistical or marketing purposes) are set only with your explicit consent.

Consent Management:
You may manage your settings and revoke your consent at any time via our cookie banner.

Legal Bases:
Essential Cookies: Art. 6(1)(f) GDPR (Legitimate Interest)
Consent-based Cookies: Art. 6(1)(a) GDPR in conjunction with § 165(3) TKG 2021


Google Maps

To display interactive maps, we use the Google Maps service, provided by:
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

In doing so, personal data (in particular your IP address and, where applicable, location data) may be transferred to servers of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Such transfer is based on Standard Contractual Clauses pursuant to Art. 46 GDPR. We have no influence over the actual data processing by Google.

Privacy Policy: https://policies.google.com/privacy?hl=en
Opt-Out Option: https://adssettings.google.com/authenticated


Google Fonts

For the uniform and visually appealing display of fonts, we use Google Fonts, a service of:
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

When you visit our pages, your browser loads the required fonts directly from Google servers. This process involves the transmission of your IP address to Google. If your browser does not support Google Fonts, a default font from your device will be used.

Note: Fonts are integrated dynamically, which may technically establish a connection to servers of Google LLC (USA). The EU Commission's Standard Contractual Clauses pursuant to Art. 46 GDPR apply.

Privacy Policy: https://policies.google.com/privacy?hl=en


Google ReCaptcha

To protect our website from spam, bots, and automated access, we use Google ReCaptcha, a security service provided by:
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

The service automatically analyzes various aspects of user behavior (e.g., mouse movements, time spent on the site, browser information) to determine whether the user is a human. Data may be transmitted to Google LLC, USA. The use of this service is based on our legitimate interest in securing our website (Art. 6(1)(f) GDPR).

Privacy Policy: https://policies.google.com/privacy?hl=en


Web-Analysis with Google Analytics

This website uses Google Analytics (Google Ireland Ltd., Dublin). IP addresses are anonymized. Data may be transferred to the USA. We have entered into Standard Contractual Clauses with Google pursuant to Art. 46 GDPR.

Legal Basis:
Art. 6(1)(a) GDPR (Consent)

Right to Object:
You may revoke your consent at any time via the cookie banner.


Notice on the Use of Artificial Intelligence (AI)

We use AI technologies internally to support editorial tasks and optimize website content (e.g., text assistance, structuring, image selection). No personal data is processed by the AI. All content is reviewed and approved by our editorial team.

Legal Basis:
No personal reference – provided for transparency pursuant to Art. 12 GDPR.


Online Presence on Social Media

We operate profiles on the following platforms:

Responsibility:
When you visit our social media pages, data is processed by the platform operators in accordance with their respective privacy policies.

Joint Responsibility with Meta (Facebook & Instagram):
KLH Massivholz GmbH and Meta Platforms Ireland Ltd. share data protection responsibility for the processing of so-called "Insights Data." Details:
https://www.facebook.com/legal/terms/page_controller_addendum

Privacy Policies of the Providers:

Note: If you interact with us via social media (e.g., by commenting or sending messages), we process your personal data based on Art. 6(1)(b) or (f) GDPR.


Data Security

We implement technical and organizational measures in accordance with Art. 32 GDPR to protect your personal data against loss, misuse, unauthorized access, alteration, or disclosure.


Your Rights Under the GDPR

You have the following rights at any time:

  • Right of Access (Art. 15 GDPR)
  • Right to Rectification (Art. 16 GDPR)
  • Right to Erasure (Art. 17 GDPR)
  • Right to Restriction of Processing (Art. 18 GDPR)
  • Right to Data Portability (Art. 20 GDPR)
  • Right to Object (Art. 21 GDPR)
  • Right to Withdraw Consent (Art. 7(3) GDPR)

If you believe that the processing of your data violates data protection law, you have the right to lodge a complaint with the Data Protection Authority.

Austrian Data Protection Authority:
www.dsb.gv.at


Controller for Data Processing

KLH Massivholz GmbH
Gewerbestraße 4
A-8842 Teufenbach-Katsch

Tel: +43 (0)3588 8835
Web: www.klh.at
Email: office@klh.at 

Effective: July 2025

We are there for you.
+43 3588 8835
office@klh.at

Sites:
KLH Massivholz GmbH
Gewerbestrasse 4
A-8842 Teufenbach-Katsch
KLH Massivholz Wiesenau GmbH
Wiesenau 2
A-9462 Bad St. Leonhard

Together with our customers we are contributing to an eco-friendly and sustainable future– this drives us and makes us proud.

Marco Huter | Managing Director

With innovations and continuous development of production technology, we are always focused on the needs of our customers. Our responsible handling of the renewable and sustainable resource “wood” pursues the goal of managing ecological and economic challenges.

Johann Hochegger | Managing Director

Research and development have always been a part of our concept. We aim to use innovative, efficient and both economically and ecologically sustainable solutions in solid timber construction.

Johannes Habenbacher | Chief Technical Officer

We are there
for you.